What is your 100% Money Back Guarantee policy?

When placing an order with CocoaVia.com, we want to ensure you are 100% satisfied with your order. If you're not, please return the unused portion of your order within 100 days for a full refund or product exchange. Once your return is processed (usually within 72 hours of receipt), a credit will be automatically applied to your credit card within 7-10 days.

To request a refund, please email us at customercare@cocoavia.com or call us at 1-833-COCOAVIA (1-833-262-6284).